In light of the unprecedented circumstances imposed by COVID-19, we are continuing to comply with government regulations to protect the health and wellbeing of our staff, contractors, tenants and their families.
From Thursday 5th November, in line with the most recent government advice, our Estate Office will not be manned continuously as staff will be remote working.
Please can we ask that all non-urgent enquiries are emailed to: firstname.lastname@example.org – which will be processed as normal during office hours.
In the case of a genuine emergency please call the office (01844 273508) in the first instance – if unattended a recorded message will give alternative contact details (which may change daily).
Our ability to respond to property repair issues will temporarily be limited to emergencies and pre-planned maintenance only. We would ask you to please bear with us whilst we prioritise calls and enquiries.
These are temporary measures and we expect to resume normal operations from 2 December.
The Lyde Gardens will remain open daily from 9am to 4pm – with a one-way system and social distancing measures in effect.